FAQ
Answers before you ask.
Certification, warranty, financing, delivery — the questions we hear most, answered straight.
Are your vehicles inspected?
Yes. Every AutoStop Inspected vehicle goes through a multi-point mechanical and cosmetic inspection. If it doesn’t pass, it doesn’t hit the lot.
Do you include a warranty?
Every inspected vehicle ships with a 3-Month / 5,000-Mile limited powertrain warranty. Extended bumper-to-bumper coverage is available at signing.
Do you provide a free CARFAX?
Yes. Every listing includes a free CARFAX report so you see the same vehicle history we do.
What payment methods do you accept?
Cash, cashier’s check, and any major credit or debit card. We also offer monthly credit-card financing for qualifying buyers.
Can I get pre-qualified without hurting my credit?
Yes. Our soft-pull pre-qualification checks eligibility with no impact to your score. Use the credit application page to start.
How many lenders do you work with?
Your credit application is sent to 14 partner lenders. We shop the terms across all of them and bring you the best fit.
Do you deliver?
Yes. Home delivery is free within 25 miles of our Austin, TX location. Flat-rate California delivery and all-50-state shipping are available.
Can I buy from out of state?
Yes. We handle out-of-state sales tax, title, and registration for all 50 states.
What is your return policy?
You have 7 days to bring the vehicle back for a full unwind, no questions asked. See dealer for exact mileage and condition terms.
Do you accept trade-ins?
Yes. Enter your VIN on the Sell / Trade page for a real market value offer with no obligation.
What is the Gas Money Giveaway?
Every buyer is entered to win $25/day and $250/week in gas money, with a running lifetime cap of up to $250,000 in giveaways.
Do you service what you sell?
Yes. Our on-site service center offers 20% off labor for life to every AutoStop customer, plus loaner cars when your vehicle is in the shop over a day.
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